Frequently Asked Questions

Esthetic Medical helps UK patients arrange treatment with partner clinics in Turkey. We coordinate introductions, quotes, appointments and travel logistics. The treating clinic assesses your suitability, provides treatment and is responsible for clinical follow-up.

Joint Commission International (JCI) accreditation is an external assessment of a facility against published standards. Ask for the current accreditation for the specific site, who will treat you and what emergency support is available.

Your coordinator can help with practical communication in English. Ask us in advance about interpreting during your consultation, consent discussion and discharge.

We ask for only the details needed to respond to your enquiry. If a clinic needs health information, ask your coordinator how to share it and who will receive it. See our privacy policy for details.

Your initial enquiry is free. Ask for an itemised quote and check whether it includes any coordination fees. Compare it with any direct quote on the same basis, including aftercare and travel arrangements.

Guide prices are indicative. Your written quote sets out the proposed treatment, price and inclusions. If an examination changes the plan, ask the clinic to explain any additional cost before you consent.

Patients travel from different airports and fares vary. Book flights once the clinic confirms your appointment dates and advises when you may be able to travel home.

Your written offer explains who to pay, when payments are due and how deposits, changes and cancellations are handled.

Check the latest FCDO entry requirements for Turkey before booking. The rules depend on your passport and the purpose and length of your stay.

You can ask to bring a companion. We’ll check the hospital’s visitor and overnight policies, room availability and any additional cost.

If transfers are included, your coordinator confirms your airport, meeting point and driver’s contact details before you fly. Check which journeys are covered in your quote.

Check the policy wording carefully. Ask the insurer whether planned treatment, complications, a longer stay and changes to your return flight are covered. See the NHS checklist for treatment abroad.

The clinician may change, postpone or cancel treatment if your assessment shows it is unsuitable. Ask in advance how this would affect your deposit, travel plans and accommodation.

Before you leave, ask your clinic for written aftercare instructions, a discharge summary and contact details. Your coordinator can relay questions to the clinical team. Agree who will provide routine aftercare and how urgent problems will be handled before you travel.

It depends on the procedures, your health and how each treatment could affect your recovery. Your clinical team needs to assess each combination and may recommend separate visits.

We aim to reply within one UK working day. We’ll let you know if the specialist needs further information before they can review your enquiry.